Booking Worksheet
Berlin → Frankfurt (overnight) → Montreal → Ottawa — May 3–4, 2026
0 of 14 tasks complete
Quick Reference — Key Contacts & Links
Deutsche Bahn (ICE Train)
Book tickets
int.bahn.de/en
Mobility Service Centre
+49 30 65212888
Mobility email
msz@deutschebahn.com
General enquiries
+49 30 2970
Accessibility info
Accessible travel page
Air Canada
Book flights
aircanada.com (FRA→YOW)
Book from Germany site
aircanada.com/de
Reservations (from Canada)
1-888-247-2262
Reservations (international)
+1-514-393-3333
Accessibility line
1-800-667-4732
Accessibility email
accessibility-accessibilite@aircanada.ca
Wheelchair assistance page
Wheelchair assistance
Manage booking
Manage bookings
Hotels — Frankfurt Airport (all connected to Terminal 1 via enclosed walkways)
Hilton Garden Inn
Book online
+49 69 4500 2500
Hilton Frankfurt Airport
Book online
+49 69 26012000
Sheraton Frankfurt Airport
Book online
+49 69 69770
Sheraton reservations email
reservationsfrankfurt@sheraton.com
VIA Rail (Montreal → Ottawa, if booking separately)
Book tickets
viarail.ca
Reservations & accessibility
1-888-842-7245 (1-888-VIA-RAIL)
TTY
711 then ask for 1-855-321-8421
Accessibility info
Accessibility page
1. Book Travel Segments
Book ICE train: Berlin Hbf → Frankfurt Flughafen
Sunday May 3, afternoon departure (~13:00, arrive ~17:00).
1st class Senior Saver recommended for comfort. Age 65+ discount automatic at checkout.
Estimated: €30–45 (1st class) / €16–20 (2nd class)
Book at bahn.de
DB Accessibility info
€
Book hotel: Frankfurt Airport (night of May 3)
All hotels are in The Squaire / Terminal 1 area — step off the ICE train and walk directly to hotel via enclosed bridge. Request accessible room with grab bars and roll-in shower.
Hilton Garden Inn
— best value, ~€90–130/night
Hilton Frankfurt Airport
— upscale, ~€140–200/night
Sheraton Frankfurt Airport
— closest walk to T1 (~5 min), ~€150–220/night
Hilton Garden Inn
Hilton Frankfurt
Sheraton
Hilton Garden Inn:
+49 69 4500 2500
Sheraton:
+49 69 69770
reservationsfrankfurt@sheraton.com
€
Book Air Canada: Frankfurt → Montreal → Ottawa
Monday May 4. Book as a
single ticket FRA → YUL → YOW
through aircanada.com so baggage is checked through and both legs earn Aeroplan.
AC845:
Departs FRA 09:45 → Arrives YUL 12:00 (Boeing 787 Dreamliner, daily, on-time 4.9/5)
Domestic connection:
Air Canada YUL → YOW (~48 min, included in ticket)
Add Aeroplan number
during booking to earn miles automatically.
Estimated one-way pricing:
Economy Basic ~€450–550 | Economy Standard ~€550–700 | Economy Flex ~€750–950
Premium Economy ~€1,100–1,400 | Business ~€2,500–3,500
Book at aircanada.com
Air Canada Germany site
Manage booking
Reservations (international):
+1-514-393-3333
Reservations (from Canada):
1-888-247-2262
€
2. Arrange Mobility Assistance
Request DB mobility assistance for ICE train
Must book by 20:00 on
May 2
(day before travel).
Request: platform assistance at Berlin Hbf, boarding ramp, wheelchair space on train, assistance at Frankfurt Flughafen station.
DB Mobility Service:
+49 30 65212888
msz@deutschebahn.com
DB Accessible travel info
Request wheelchair assistance from Air Canada
Must request minimum
48 hours before flight
(by May 2).
Request at booking time or call/email separately. Covers: check-in → security → gate → boarding → seat, and reverse at arrival. Pre-boarding is automatic when wheelchair assistance is requested.
AC Accessibility line:
1-800-667-4732
accessibility-accessibilite@aircanada.ca
AC Wheelchair assistance page
Mobility aids info
Request aisle seat near front of aircraft
For both AC845 (FRA–YUL) and domestic YUL–YOW connection. Easier boarding, deplaning, and lavatory access.
Can request during booking or via Manage Bookings.
Manage bookings / seat selection
Confirm accessible room at hotel
Call hotel directly after booking to confirm: accessible room with grab bars, roll-in shower, room near elevator, ground-floor restaurant access.
Hilton Garden Inn:
+49 69 4500 2500
Sheraton:
+49 69 69770
reservationsfrankfurt@sheraton.com
Arrange Montreal → Ottawa transport (if not on AC ticket)
If domestic flight is included in the Air Canada ticket, this is handled. Otherwise:
VIA Rail:
CAD $26–55, senior discount available (65+), ~2 hours, wheelchair accessible. Book 48h ahead for accessibility.
Private car:
CAD $250–350, door-to-door, pre-bookable.
VIA Rail:
1-888-842-7245
(1-888-VIA-RAIL)
Book VIA Rail
VIA Rail accessibility
CAD $
3. Before Travel
Purchase travel insurance
Medical coverage for Germany transit and Canada. Essential for a 75-year-old traveller. Check if existing credit card provides any coverage.
€
Verify passport is valid (6+ months from travel date)
Must be valid through at least November 2026. Canadian passport for entry to Canada. Check Germany re-entry requirements if she lives in Germany (residence permit validity).
Pack medications in carry-on bag
All medications in original packaging with prescriptions. Bring enough for travel days plus 3 extra days in case of delays. Keep doctor's letter for any controlled substances.
Print all confirmations
Print and keep in a folder:
• ICE train ticket / booking confirmation
• Hotel reservation confirmation
• Air Canada booking reference / e-ticket
• Travel insurance policy card & emergency number
• Copy of passport
• This worksheet with all contact numbers
Add Aeroplan number to Air Canada booking
Ensure Aeroplan member number is on the reservation so miles credit automatically for the FRA–YUL–YOW segments.
Aeroplan
Manage booking
Arrange transport to Berlin Hauptbahnhof on May 3
Taxi, family member, or accessible transit to Berlin Hbf for the afternoon ICE departure. Arrive at least 30 minutes early for DB mobility assistance at platform.
Cost Tracker
Item
Actual Cost
ICE Train (Berlin–Frankfurt)
—
Hotel (Frankfurt Airport, 1 night)
—
Air Canada flights (FRA–YUL–YOW)
—
Travel insurance
—
Total
€0
Notes